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Support Center

Everything you need to get the most out of your virtual trade show experience. Browse guides, find answers, or reach our team.

How Can We Help?

Getting Started

Learn how to set up your first event, configure your booth, or create an attendee profile in minutes.

Event Management

Manage trade shows, session schedules, floor plans, registration settings, and attendee communications.

Exhibitor Support

Booth setup, branding, lead capture tools, visitor analytics, and networking features for exhibitors.

Common Questions

From your organizer dashboard, click "Create Event" and follow the guided wizard. You can set your event name, dates, floor plan layout, registration form, and branding. Invite exhibitors and speakers, then publish when ready.

Once invited to an event, exhibitors access their booth editor to upload logos, banners, product materials, and videos. They can customize the layout, add team members, and configure lead capture forms before the event goes live.

VTradeEvents offers one-on-one video meetings, group chat rooms, AI-powered attendee matchmaking, business card exchange, and scheduled meeting slots so participants can connect with the right people during your event.

Lead scores are calculated based on visitor engagement: booth dwell time, materials downloaded, sessions attended, and meetings booked. Exhibitors see a ranked lead list in their analytics dashboard with export options for CRM integration.

Yes. Add live sessions to your event schedule including webinars, panel discussions, and product demos. Speakers present via built-in video with real-time Q&A, polls, and audience chat. Sessions are recorded automatically for on-demand replay.

Get in Touch

Email Support

support@vtradeevents.com

We respond within 24 hours

Business Hours

Monday – Friday

9:00 AM – 6:00 PM EST

Help Center

Browse workflow guides

Step-by-step tutorials